Got questions? We've got you.
The five things we hear most before a first-time buyer hits "add to cart" — answered in plain language.
Our tees, hoodies, and sweatshirts run from XS through XXL and are cut to fit true to size — most hockey moms stick with the size they normally wear in a relaxed-fit tee. When in doubt, open the size guide on any product page: the modal shows chest and length for every size, with measuring tips you can do at home in under a minute. If you're between sizes, sizing up is the safer call for hoodies and sweatshirts.
See the size guide on any product → Browse the shop
Every RinkSquad piece is made-to-order through Printful — there are no warehouses and no inventory surprises. Production typically takes 3–5 business days, then standard shipping adds another few days depending on how far you are from the nearest Printful facility. Most orders arrive in about 7–14 business days total. You'll get a tracking link by email the moment your order leaves production.
Because every piece is printed on demand just for you, we can't accept returns for buyer's-remorse — a made-to-order XL can't be resold to someone else. If your order arrives damaged, misprinted, or with a defect, Printful's policy covers a free replacement or refund. Just email hello@rinksquad.polsia.app within 30 days of delivery with your order number and a photo, and we'll make it right.
Wash cold, inside-out, with similar colors. Tumble dry low — or hang to dry for the longest life. Skip the bleach and never iron directly on the print; if you need to press it, turn the garment inside-out first. Following these steps keeps the slogan graphic soft and crack-free through many wears and many rink weekends.
Yes. RinkSquad is built on Printful's dropshipping platform, so we can support team orders, tournament swag, coach gifts, and bulk pricing for groups as small as 10 pieces. Custom colorways and co-branded designs are also doable. Email hello@rinksquad.polsia.app with the subject "Bulk / custom order" and we'll send back pricing tiers, turnaround, and next steps within a business day.
Still curious?
Real humans answer every email — usually within a business day, often from the rink-side of a coffee cup.